Unable to connect to the VPN.

Created by Armi Indrasasmita, Modified on Fri, 11 Sep at 10:17 AM by Armi Indrasasmita

Cara Penanganan :

  • Jika terdapat notifikasi “Permission Denied. (-455)” Pastikan Password sudah benar dan tidak ke Lock/Expired (Hubungi tim Support BSI untuk pengecekan)


  • Jika connecting hanya sampai 99% lalu putus, pastikan koneksi bagus, atau coba gunakan internet lain, Tetring selain ke nomor Telkomsel.  


  • Jika masih tidak bisa coba lakukan Restart Laptop lebih dulu.


  • Jika masih tidak bisa connect Silahkan hubungi Support BSI untuk pengecekan lebih lanjut

 

 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article